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Terms & Conditions

Your Statutory rights are not affected by any of our policies.

Buying Online With RadRadu

Buying Online with us is safe and secure and does not compromise your credit card information. This online system is 100% secure.

Alternatively send us a cheque, but this will delay your order as we must wait for your funds to clear before we ship any merchandise.

Return, refund, replacement and cancellation terms

If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange a full refund after the goods are returned.

We will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Postage and delivery information

Postage and delivery costs will be added automatically in the shopping cart, where you may choose from a selection of methods of despatch. Normally, delivery will usually take 3 to 5 working days from order. RaduRadu uses The Royal Mail for all deliveries.

Prices

Goods are charged at the price shown on the product pages on the date the customer places the order and are exclusive of VAT, packaging & postage which will be added in the shopping cart during the ordering process. Prices are correct at time of publication. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Currency: All prices are listed in Pounds Sterling.

Complaints

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